[languse] Categorization in talk-in-interaction

[Lorenza Mondada]

Hi!
The complete reference is:
Mazeland, H., Huisman, M., Schasfoort, M., 1995, Negotiating categories in
travel agency calls, in A. Firth (ed.), The Discourse of Negotiation:
Studies of Language in the Workplace, Oxford, Pergamon, 271-297.
Best
Lorenza Mondada

>Dear langusers,
>
>May I have exact references about an article written by Mazeland et alii.
>concerning categorization in calls ?
>If you have other suggestions concerning this topic I would appreciated a
>lot.
>
>Best Regards
>Luca Greco
>
>Luca Greco
>phd candidate at the
>Ecole des Hautes Etudes en Sciences Sociales
>Paris, France
>email: luca.greco@wanadoo.fr
>

________________________________________________________________
Prof. Dr. Lorenza Mondada

Universitaet Basel - Romanisches Seminar - Stapfelberg 7/9 - CH 4051 Basel
&
Universitˇ Lumi¸re Lyon2 - Dˇp. Sciences du langage/GRIC - 5 av. Pierre
Mend¸s-France -  CP 11 - F 69676 Bron

phone office Switzerland +41-(0)61-267.12.60
phone office France +33-04 78 77 23 17 (answ. machine)
fax +41-(0)61-267.12.86
phone home +41-(0)61-693.29.08

Homepage:
http://www.romsem.unibas.ch/d/abt/abtfranz/ling/team/mondada/mondada.fs.d.html




---------------------------------------------------------------------
To unsubscribe from languse send an e-mail to majordomo@sprog.auc.dk
with "unsubscribe languse" in the body of the mail.
(Majordomo version 1.94)